SMART (SPOKEN ENGLISH AND PERSONALITY DEVELOPMENT)

Possession of proper attitudes is one of the most important attributes of a competent person. Without proper attitudes, the performance of a person gets adversely affected.

Hence, in this course systematic efforts will be made to develop attitudes and the overall personality of the candidate during the training programme. In this course emphasis will be given to develop the positive attitudes in the trainees by properly guiding them and setting up examples of good attitudes by demonstrated behaviours and by the environment provided during training.

Some important core competencies to be developed are:

• Communication skills.
• Better usage of English language/Vernacular.
• Presentation skills, Self management.
• Resume preparation,
• GD participation
• Interview facing techniques.

Course Contents-

• Development of competency in English.
• Written Communication skill Practice for:
  • Correction of errors.
  • Making sentences.
  • Paragraph writing.
  • Leave application & Simple letter writing.

• Presentation skill practice.
• Self Management.
• Time Management Technique.
• Team building / coordinating skill.
• Motivation / Inspiration.
• Ethics & values.
• Interpersonal Skill Development.
• Working under stress:
  • Practice different methods of Stress relief  / management.
  • Yoga & pranayam /Music with Meditation.
  • Ability to concentrate & consistency, etc.

• Telecommunication Skills:
  • Tele- Etiquette.
  • Receiving   calls.
    
  • Transferring calls.
    
  • Taking Message/Voice mails.

Course duration- 12 months.